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Changelog 2024

2024-12-19

Bugs Resolved
• Fixed an issue where a 404 would be returned if no manager was found. • Fixed an issue where campaign members with responses were not included in the BI v2 endpoints if the campaign member had an addition status of 4000 or over.

2024-12-17

Bugs Resolved
• Resolved an issue where invites and password resets would sometimes not work.

2024-11-27

Bugs Resolved
• Remove the matching of respondents on externalID • Fixed an error where the payload on responsible employee was wrong

2024-11-11

Bugs Resolved
• It is now not possible to have an External ID that is a whitespace
• Extra information element is hidden in the feedback app when no extra information is present.

New Features
• Address feedback for the Genesys IVR feature. Fix a problem in the feedback app interaction widget logic where active calls in Genesys would not find the correct respondent.
• Increased number of characters allowed in consent collection text

2024-06-04

Enhancements for Users:

  • Frontend "Box" Visibility Control: Users can now enable or disable "boxes" within the frontend for greater control over email element visibility. This helps reduce the risk of spam content. This feature is available for both standard surveys and ASM campaigns through the campaign builder.
  • Auto-Reload for Universal Link Campaigns: Auto-reload functionality now works seamlessly with Universal Link campaigns, making it possible to auto-reload on e.g. a conference where a lot of people can answer your survey.
  • Respondent Throttling Endpoint: A new endpoint under "respondents/throttling" allows you to check if a respondent is throttled on a specific campaign based on the email or phone number provided.

New Features:

  • NPS Calculator in iFrame: Integrate a user-friendly NPS calculator directly into your webpages using an iFrame. View it here: app.nps.today/nps-calculator
  • QR Code Generator for Surveys: Generate QR codes for easier access to your surveys, promoting participation.

Company Admin Controls:

  • Turnstile Enable/Disable: ️ Company Admins can now enable or disable turnstiles/captchas for their organization's campaigns. This helps limit the number of bot responses received.

Turnstile GIF

Campaign Page UI Enhancements:

  • Manual Delivery, Duplicate Allowance, and Throttling Indicators: The campaign page now displays UI feedback for manual delivery, duplicate allowance, and disabled throttling. This serves as a reminder that the campaign won't send emails automatically under these settings.

Additional Notes:

  • This release also includes an FTR setting on app.nps.today to control Puzzel P-GAP.

2024-04-08

  • Merge fields "answer 1-5" for notifications now include the related question.
  • More support for merge fields on text fields in the campaign builder
  • Response modified timestamps as well as a modifiedAfter filter is now available on get endpoint: https://api.nps.today/campaigns/responses
  • Fixed issue where an inactive employee, can still access the assosiated organization through the webclient
  • Fixed issue where a sender from a spreadsheet could not be used as sender for a campaign
  • Webhook related "issues/missing mappings" have been resolved (used by integrations such as Dynamics, etc.)

2024-03-05

  • Resolved an issue where the Unique Personalized Link form on app.nps.today was not correctly processing data entered via the browser's autofill feature.

2024-02-02

  • Improved Popup Navigation: Resolved a scrolling issue in the popup. Previously, the survey did not automatically return to the top when changing pages. This has been fixed in the latest update. Please ensure you are using the most recent version by following the instructions in the Script to load popup section of our documentation.

2024-01-23

  • Fixed an issue where the NPS notification trigger "E-mail to Sender" was not selectable.
  • Resolved a problem that caused an error in survey questions when multiple lines were detected in the text. Now, multiline questions is automatically converted into a single line.

2024-01-02

  • New integration available: AirCall. Send SMS surveys to your customers after a call.