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2025

23. Oct 2025

Bugs Resolved:

  • Bounced email survey reminders that use Flowmailer now have their status shown in history of the campaign member

08. Oct 2025

Bugs Resolved:

  • Fixed an issue where multiple choice extra questions would cause surveys to flicker.

26. Sep 2025

New Features:

  • Removed the confirmation popup which appears when changing the language of a campaign.

24. Sep 2025

New Features:

  • All signed in users can now change the category on a response

19. Sep 2025

New Features:

  • Links to subpages

15. Sep 2025

Bugs Resolved:

  • Fixed an issue where cloning a campaign would create the new campaign with the default language of English, instead of the language of the campaign which was cloned.

10. Sep 2025

Bugs Resolved:

  • Fixed an issue where it was not possible to remove accounts from dashboard.nps.today.
  • Categories can now be deleted on individual responses from campaign overview

04. Sep 2025

Bugs Resolved:

  • Fixed category not being shown in macro reports
  • Session Expired message was wrongly shown when logging in with wrong credentials

02. Sep 2025

Bugs Resolved:

  • Empty csv files now return 204 NoContent in requests towards adding them to a campaign.
  • Fix for displaying review widget

01. Sep 2025

Bugs Resolved:

  • Fix for displaying the Review Widget

27. Aug 2025

Bugs Resolved:

  • The following reports now fetches historic campaign member data instead of from respondent: 
    • NPS by campaign
    • NPS by category
    • NPS by employee
    • NPS by segment

New Features:

  • The language selector was added in the Customize menu. Supported languages currently include English and Danish. 

19. Aug 2025

Bugs Resolved:

  • Fixed an issue where the reset password page would not let the user enter their email.
  • Fixed an issue where language was not updatable on a campaign.

06. Aug 2025

Bugs Resolved:

  • Fixed an issue where an SMS campaign could not be reverted to an email campaign if the organization did not have any senders registered. 
  • Fixed an issue where the edit column on respondents was sortable.

30. Jul 2025

Bugs Resolved:

  • Fixed an issue where the 'Excel Upload' tab would not be displayed on the campaign sendout page.
  • Fixed an issue where login to the feedback app via email was failing.

25. Jul 2025

New Features:

  • Fixed an issue where the application would crash in some case if the browser tried to translate the page.

22. Jul 2025

Bugs Resolved:

  • We no longer set DuplicateDetected status if survey got answered.
  • We no longer set AlreadyUnsubscribed status if survey got answered.
  • Fixed an issue where the progress bars of processing added campaign members was not updating.

15. Jul 2025

Bugs Resolved:

  • Fixed CSV file issue when uploading to campaign.

New Features:

  • Excel preview when uploading to campaign now has more details if file had only valid respondents.

14. Jul 2025

New Features:

  • Manual sendout of spreadsheets now has a more in-depth overview of valid or invalid respondents having to do with the provided file.

09. Jul 2025

New Features:

  • Added support to GET - /respondents/throttling/responses to also accept campaignUniversalLink instead of campaignId.

04. Jul 2025

Bugs Resolved:

  • Respondent matching logic was changed to look for existing respondents which have the same email and phone number.
  • Campaigns will now be moved to the default throttling group if the related group was removed.

19. Jun 2025

Bugs Resolved:

  • Update Employee property logic to consider ExternalId for null checks.

New Features:

  • Updated Finnish translations.

11. Jun 2025

Bugs Resolved
• Failed request on deprecated endpoint for disabling mfa is now reverted to how it was.

5. Jun 2025

New Features
• Bad passwords are now required to be changed when logging in.
• Users are now prompted to activate MFA if required by the company admin.

30. May 2025

Bugs Resolved
• Phone numbers now are being formatted again when sending sms.

23. May 2025

Bugs Resolved
• Fixed a bug where Respondent owner does not get created when sending survey.

28. May 2025

New Features
• Users are now prompted to activate MFA if required by the company admin.

21. May 2025

Bugs Resolved
• Responsible employee from Genesys now respects callbacks from acd.

15. May 2025

Bugs Resolved
• Fixed performance issue for retrieving responses and limited the amount per page to 2000.

New Features
• Survey state is now remembered by the browser that was used. We still only save surveys to our database per page and when entering with a rating.

13. May 2025

New Features
When an organization is deactivated, the following actions will now take place for cleanup:
- IVR configurations will be cleared (within 30 days).
- The reviews page will be removed (instant).
- SMS and email notifications will be stopped (instant).
- Access to the feedback app will be revoked (instant).
- Integrations will be disabled (within 30 days for integrations like Dalux).
- Relay settings will be deactivated (within 30 days).
- All users, except super admins, will be removed (within 30 days).
- Webhooks will cease functioning (instant).

8. May 2025

New Features
• Updated password policy so now a password must contain at least 8 characters, uppercase, and lowercase letters, as well as numbers and characters
• Organizations can now explicitly select a default country code. If no default is actively chosen, the system will retain the previous behaviour of automatically prepending "+45".

28. Apr 2025

Bugs Resolved
• Dashboards is now limited to showing data in the past.

New Features
• Organizations can now explicitly select a default country code. If no default is actively chosen, the system will retain the previous behavior of automatically prepending "+45".

14. Apr 2025

Bugs Resolved
• The status is able to be shorter, and also colors and icons are added to emphasize the status.
• Fixed an issue where the Genesys send survey flow would fail if no agent was found.

7. Apr 2025

Bugs Resolved
• Dashboards are now limited to showing data in the past.

4. Apr 2025

Bugs Resolved • Fixed an issue where account deactivation would fail if the account that needed to be deactivated did not have any api keys.

25. Mar 2025

Bugs Resolved
• Fixed an issue where the status of the api would not display on api.nps.today.
• Fixed an issue where the Genesys send survey flow would fail if no agent was found.
• Fixed an issue which would cause templates to be retrieved without categories.

19. Mar 2025

Bugs Resolved
• Added the option to edit the language of a campaign on the front end. • Fixed an issue where a survey would be triggered before a callback was finished.

New Features
• It is now possible to revoke API keys directly from the platform. On account deactivation API keys are now automatically disabled for the deactivated account.

11. Mar 2025

Bugs Resolved
• Fixed an issue where Unsubscribe was not working.

13. Feb 2025

Bugs Resolved
• You can now use special characters in filter.

28. Jan 2025

New Features
• Added language selector to customize page.

27. Jan 2025

New Features
• Migrated Dixa settings to options pattern and moved logic to service.

16. Jan 2025

Bugs Resolved • Fixed an issue where company edits would fail if the active property was not provided.
• Fixed an issue where no data was added through Dixa webhooks.
• Fixed an issue where the responsible employee would not be set for a Genesys campaign member.

New Features
• Added a setting allowing organizations to disable form login for users.

10. Jan 2025

Bugs Resolved
• Fixed an issue where company edits would fail if the active property was not provided.
• Fixed an issue where the wrong queue id would be picked from a conversation in Genesys.

07. Jan 2025

Bugs Resolved
• It is now possible to add responsible employees on the respondent object or in the root of the object on the "campaigns{campaignId}/respondents" and the "campaigns{campaignId}/respondent" endpoints.
• Remove the matching of respondents on externalID.
• Resolved an issue where invites and password resets would sometimes not work.

New Features
• Removed code related to deprecated Pages project. Set up redirects for pages still in use and deleted containers.